Privacy Policy
1. Introduction
This Privacy Policy is issued by Arcast Studio FZ-LLC, a company registered in the Dubai Development Authority under license #106268 (Arcast Studio," "we," "us," or "our").
Arcast Studio is committed to protecting the privacy and security of personal data collected from users of its website, clients booking services, and any individuals engaging with the company. This policy outlines the collection, processing, use, disclosure, and safeguarding of personal information in accordance with applicable laws.
By accessing our website or using our services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, you should refrain from using our services.
2. Information We Collect
We collect different types of information to provide and improve our services:
2.1 Personal Information
We may collect personal data that you provide directly, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Billing and Payment Information
- Company Name (if applicable)
This information is collected when you book a service, contact us, or subscribe to our updates.
2.2 Non-Personal Information
We also collect technical data about how you interact with our website and services, such as:
- IP Address
- Browser Type & Version
- Operating System
- Pages Visited & Time Spent
- Referring Website
This helps us analyze trends, improve user experience, and enhance security.
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Personalize user experience
- Analyze traffic patterns
You can manage cookie settings via your browser. Disabling cookies may affect website functionality.
3. How We Use Your Information
We use collected data for the following purposes:
- Service Delivery: To process bookings, provide services, and manage customer support
- Communication: To send booking confirmations, respond to inquiries, and provide service updates.
- Marketing & Promotions: To inform you about offers, news, and events (you can opt out anytime).
- Security & Fraud Prevention: To protect against unauthorized access, fraud, and breaches.
- Legal Compliance: To comply with applicable laws and regulations.
We do not use your personal data for automated decision-making or profiling.
4. Sharing & Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information under the following conditions:
- Service Providers & Payment Processors: We work with third-party partners (e.g., payment gateways) to process transactions securely
- Legal Obligations: If required by law, regulation, or court order, we may disclose your information to authorities.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data
- Secure payment processing
- Access restrictions for authorized personnel only.
While we strive to safeguard your data, no system is 100% secure. We encourage users to take precautions, such as using strong passwords and avoiding sharing sensitive data via unsecured channels.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or comply with legal obligations. Once no longer needed, data is securely deleted.
7. Third-party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy policies, security practices, or content. Please review their policies before providing any personal data.
8. Your Rights & Choices
Depending on applicable laws, you may have the following rights regarding your personal data:
- Access & Correction: Request access to your data and correct inaccuracies.
- Deletion & Restriction: Request data deletion or restriction of processing.
- Data Portability: Obtain a copy of your data in a structured format.
- Marketing Preferences: Opt-out of marketing communications at any time.
To exercise these rights, contact us at alex@arcast.studio . We will process your request in accordance with applicable laws.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page. Continued use of our services after changes are made constitutes acceptance of the updated policy.
